Terms of Service

Company name: ENBRA ENGINEERING, SL

Tax ID (CIF): B05599626

Address: Calle Mare de Déu del Pilar, 103, Puerta 2, 08440 Cardedeu, Barcelona, España

Email: hola@enbra.es

Phone: +34 610 019952

These terms regulate the provision of professional services by ENBRA ENGINEERING, SL, including:

• Industrial automation and process control consulting
• Cybersecurity services for industrial environments (OT)
• Machine safety certifications and ATEX regulations
• Specialized technical engineering and consulting
• Security audits, risk assessments and compliance
• Specialized technical training

The contract is concluded with the acceptance of the commercial proposal by the client.

The client undertakes to:

• Provide truthful, complete and updated information about their needs
• Facilitate access to facilities, documentation and necessary personnel
• Comply with applicable safety and hygiene regulations
• Designate a competent technical contact person for project coordination
• Pay professional fees within the agreed terms and conditions
• Actively collaborate in the implementation of recommendations

ENBRA ENGINEERING, SL undertakes to:

• Provide services with maximum professional diligence
• Assign qualified and certified technical personnel
• Comply with agreed deadlines, except for unforeseen circumstances
• Maintain confidentiality of client information
• Provide detailed technical reports and complete documentation
• Offer post-project technical support according to agreed conditions

• Fees are established in the specific commercial proposal for each project
• Prices include VAT when applicable according to current legislation
• Payment terms are 30 days from the invoicing date
• Travel expenses and allowances will be invoiced separately according to current rates
• Late payment will accrue default interest according to Law 3/2004

Intellectual and industrial property rights over:

• Methodologies, procedures and know-how are property of ENBRA ENGINEERING, SL
• Reports and documentation generated are property of the client
• Proprietary software and tools used remain under ENBRA ENGINEERING, SL ownership
• Client confidential information will be protected according to confidentiality agreement

ENBRA ENGINEERING, SL liability will be limited to:

• The total amount invoiced for the project in question
• Direct damages arising from proven intent or gross negligence
• Indirect damages, loss of profits or data loss are not included
• Damages from improper use of recommendations are excluded
• Client must report any deficiency within a maximum period of 30 days

The following are considered force majeure causes that exempt from liability:

• Natural disasters, pandemics or exceptional health situations
• Labor conflicts, strikes or stoppages not attributable to the company
• Failures in communication infrastructure or energy supply
• Government provisions or supervening regulatory changes

For dispute resolution:

• The parties will attempt to resolve any discrepancy amicably
• In case of conflict, the jurisdiction of Barcelona will be competent
• Current Spanish legislation will apply
• Arbitration will be favored when appropriate

These general conditions may be modified unilaterally, notifying the client 30 days in advance. Modifications will not affect ongoing projects.

Last update: January 2025